Last Updated: 23/09/2026

At Crazy, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, or place an order.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you use our website, we may collect information such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase details

• Payment-related information required to process your order

• Information you provide when contacting our support team

• Website usage and technical information, such as browser type, device information, and IP address

We only request information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm and manage purchases

• Communicate with you about your orders

• Respond to customer support requests

• Process returns, refunds, or exchanges

• Improve our website, products, and services

• Maintain website security and prevent fraudulent or unauthorized activity

• Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment providers.

We do not intend to store complete payment card details on our website. Payment information may be handled directly by the applicable payment provider according to its own privacy and security practices.

Please review the privacy policy of your selected payment provider for more information.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember shopping cart or website preferences

• Understand how visitors use our website

• Improve website performance

• Provide relevant website functionality

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, such as:

• Payment providers

• Shipping and delivery providers

• Website hosting and technical service providers

• Customer support or communication services

• Analytics and security services

These providers should only receive information necessary to perform their relevant services.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, website, or business.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

8. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

Some requests may be subject to legal or operational requirements.

9. Marketing Communications

If you subscribe to promotional communications, we may send you information about products, offers, or updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.

If you believe a child has provided personal information to us, please contact us so that we can review and address the situation.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or business practices.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Need help? Visit our Contact Us or Support page and our team will assist you.