Beautiful Plants For Your Interior
Everything you need to know before and after your order.
FREQUENTLY ASKED QUESTIONS
Physical Address
GLC 10, Gulberg Greens Islamabad
Email Address
support@crazy.com
01
ORDERS
Select the product you want, choose the available options if applicable, add it to your cart, and complete the checkout process.
Contact our support team as soon as possible. Changes may depend on whether your order has already been processed or shipped.
Use the order information provided after checkout and contact our support team for assistance.
Contact support as soon as possible. Cancellation may depend on the processing status of your order.
02
SHIPPING & DELIVERY
Delivery time depends on your location and the available shipping method.
Shipping charges depend on the applicable delivery option and order details. Any applicable charges will be shown during checkout.
If your order remains delayed, contact our support team with your order information.
03
RETURNS & EXCHANGES
Returns are accepted according to our Return & Refund Policy. Please check the policy page for eligibility requirements and the return process.
Exchange requests may be possible depending on product availability and our exchange policy. Contact support before sending the item back.
Items should generally be unused and in their original condition, with original packaging, tags, and accessories where applicable.
Contact our support team and provide your order number along with clear photos of the item received.
Contact us as soon as possible with your order details and clear photos showing the damage.
04
PAYMENTS
Available payment methods will be displayed during checkout.
Payment processing is handled through the payment method available at checkout. Never send payment information through an unofficial support channel.
After successfully placing an order, you should receive the applicable order confirmation and order details.
GET IN TOUCH
Have a question about our products or your order? Send us a message and we’ll get back to you.